When gaming stops being fun and starts feeling like a burden, that's when a problem begins. At 299k, we want you to always play mindfully, with limits that work for you — because real enjoyment lives within healthy boundaries.
Online gaming has become a favorite pastime for millions of people in Bangladesh. But like any form of entertainment, it calls for a healthy and mindful approach. At 299k, our responsible gaming policy is built entirely around your well-being. We want every user to see gaming as entertainment — not as a source of income.
Responsible gaming is about more than just managing your budget. It means respecting time limits, avoiding emotion-driven decisions, and seeking help when gaming starts to feel compulsive. At 299k, we take this seriously and have built tools into our platform to help you stay in control at all times.
Keep in mind: Gaming is entertainment, not a solution to financial problems. Never bet beyond your personal budget.
At 299k, we've built a set of dedicated features to make responsible gaming easy. Use these tools to review your gaming habits and take control whenever you need to.
About Us Deposit Limit This feature lets you set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, the system enforces it automatically. Increasing the limit requires a 7-day cooling period, which prevents you from making impulsive decisions.
Also Available Session Time Limits This lets you decide in advance how long you'll play in a single session. When the time is up, the platform will remind you to take a break. It's a highly effective way to build healthier gaming habits.
Warning: If you feel that gaming is having a negative impact on your family life or finances, use the self-exclusion option immediately and reach out to our support team.
Problem gambling habits don't develop overnight. They tend to build up gradually, with early warning signs that — if caught in time — can be managed before they get out of hand. If you notice any of the following signs in yourself, take them seriously:
If you notice these signs, don't be hard on yourself. This is a common issue and the right support can help you overcome it. Our support team at 299k is always here for you.
Self-exclusion is 299k's most powerful Responsible Gaming tool. It allows you to temporarily or fully deactivate your account for a set period — anywhere from 1 week to permanently. During this time, you will not receive any marketing communications. If you feel you need a break, don't hesitate to use this option.
To activate self-exclusion, go to the "Responsible Gaming" section in Account Settings and choose your preferred time period. Once activated, it cannot be lifted before the exclusion period ends — which helps reinforce your commitment.
Whatever the issue, our live support team is with you 24 hours a day, 7 days a week.
Set your own daily gaming session time limit and build healthier habits.
Set a deposit limit to make sure your spending stays within your planned budget.
Pause or permanently close your account at any time if you need to.
Every feature at 299k is designed to keep your gaming experience safe, mindful, and enjoyable.
Only players aged 18 and above can register at 299k. Identity verification is required at sign-up, keeping the platform safe from underage access.
Decide in advance the maximum amount you're willing to lose in a given period. Once the limit is reached, the game will stop automatically, keeping your losses under control.
At set intervals, a notification will appear on screen — summarizing how long you've played and how much you've won or lost, so you stay aware.
You can review your full gaming history, wins, losses, and deposit records at any time. Transparency is a priority for us.
If you notice signs of problem gambling, our team can connect you with professional counseling services.
Your responsible gaming information is kept completely private. It is never shared with any third party — your dignity matters to us above all else.
Enjoy the game within safe limits. Responsible gaming is the best gaming.